Privacy Policy

Union Freight (a trading name of Union Link Group Ltd) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Pro

tection Act 2018.

1. Who We Are

Union Link Group Ltd (trading as Union Freight)
HQ Sovereign House
Nottingham Road
Nottingham
NG7 7BA

Email: sales@unionfreight.co.uk
Phone: 07836643507

2. What Data We Collect

We may collect and process the following data:

Personal Data

Name
Job title
Company name
Email address
Phone number

Business & Transaction Data

Shipping details
Customs documentation
Billing and payment information

Technical Data

IP address
Website usage data (via cookies)

3. How We Use Your Data

We use your data to:

Provide freight forwarding and logistics services
Arrange transport and customs clearance
Process payments and manage accounts
Communicate with you بشأن shipments and services
Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your data under the following lawful bases:

Contractual necessity – to provide services you request
Legal obligation – customs, tax, and regulatory compliance
Legitimate interests – business operations and service improvement

5. Sharing Your Data

We may share your data with:

Carriers and transport providers
Customs authorities and government agencies
Warehousing and logistics partners
Professional advisors (legal, financial)

All third parties are required to respect the security of your data.

6. International Transfers

As part of providing global logistics services, your data may be transferred outside the UK.

We ensure appropriate safeguards are in place in accordance with UK GDPR.

7. Data Retention

We retain your data only as long as necessary:

To fulfil contracts
To comply with legal obligations
For accounting and audit purposes

8. Data Security

We implement appropriate technical and organisational measures to protect your data against:

Unauthorised access
Loss or misuse

9. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion (where applicable)
Object to processing
Request restriction of processing

To exercise your rights, contact us at sales@unionfreight.co.uk.

10. Cookies

Our website may use cookies to improve user experience and analyse traffic.

You can control cookie preferences through your browser settings.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Email: sales@unionfreight.co.uk
Phone: 07836643507

14. Complaints

You have the right to lodge a complaint with the
Information Commissioner's Office (ICO) if you believe your data has been handled improperly.

Website: https://www.ico.org.uk